In the heart of Hollywood, FL, over 700 industry leaders converged for the National Association of Independent Life Brokerage Agencies (NAILBA) annual event. Among them, James Wong, founder of The Founder’s Chair, took center stage, contributing to the panel’s vital discussions and receiving the prestigious Chairman’s Award.

Panel Discussion: The Practical, the Problematic, and the Potential of AI in Insurance

During the panel discussion, James delved into the intricacies of AI in the insurance landscape. Titled “The Practical, the Problematic, and the Potential of AI in Insurance,” the discussion brought together diverse perspectives. James, representing the independent distribution sector (Agencies and Agents), provided unique insights, while fellow panelists offered viewpoints from insurance carriers and vendors.

The panel dissected the practical applications of AI, acknowledging its potential benefits and identifying challenges within the industry. James’ contribution added an independent distribution lens to the conversation, enriching the dialogue on the role of AI in shaping the future of insurance. 

Chairman’s Award: Recognition Amidst Transition

In a remarkable testament to James’ contributions, he received the Chairman’s Award, a distinguished honor presented by Tori Van Dusen-Roos, the Chair of NAILBA. This award, handpicked by the chair, symbolizes recognition for outstanding service and dedication.

Reflecting on the acknowledgment, James expressed his gratitude, stating, “I was honored to receive it after a tough year of transition…there was a lot of work to be done, and that’s what she recognized me for.” The award not only acknowledges past achievements but also serves as motivation for the continued commitment and resilience demonstrated by James in navigating industry shifts.

The NAILBA annual event not only provided a platform for robust discussions among industry leaders but also highlighted James’ influential presence and contributions, positioning him as a respected figure shaping the trajectory of the insurance landscape.